Last week brought us the news that two of the most significant players in the CRM market, Salesforce and Microsoft had struck a deal. Salesforce Marketing Cloud will soon be hosted by Microsoft Azure. At the same time Microsoft Teams, a Slack Messaging alternative, will be integrated with Salesforce Sales CRM and Service Cloud. When […]
Many CRM applications claim to be an alternative to Salesforce, the cloud-only market leader, but very few can actually justify this claim. Planet Crust’s CRM Suite has been designed to be superior in many ways to Salesforce whilst delivering a competitive feature set. If you’re looking for a Salesforce alternative, here’s why Planet Crust’s CRM […]
With Crust’s CRM Suite customer engagement is secure and seamless. It is built on Corteza – a low-code open-source digital work platform. Of course, having an Identity and Access Management specialist investing in your business helps. Corteza is part owned by DAASI International, Europe’s leading open source IAM consultancy. Balancing customer security with convenience is […]
Building a great customer service platform is no easy task. Mapping customer experience and user journeys is complex and ever-changing. Ensuring your technology keeps up requires a platform sufficiently flexible and extensible – but it can’t be a headache to maintain either. Unifying identity, customer records, communications and interactions, marketing requirements, processing queries and complaints […]
“Because Customer and User Trust are Sacred!” I’ve been asked a good number of times over the last few days why Crust Technology decided to donate all its software intellectual property to the Commons Conservancy Foundation and created Corteza “The Digital Work Platform for Humanity”. Why give away what many tech businesses consider to […]
Crust’s CRM Suite, the open source Salesforce alternative, looks to market leaders such as Salesforce and Microsoft Dynamics when ensuring we build a competitive feature set. We also have an innovative approach of our own, centered on marrying identity, communication and business logic, which underpins our platform architecture and guarantees maximum flexibility and extensibility.
