Entries by Niall McCarthy

Sovereign Customer Resource Management and Competitiveness

Introduction Over 50% of multinational enterprises will have digital sovereignty strategies by 2028, up from less than 10% today The contemporary business landscape has witnessed a fundamental shift in how organizations conceptualize and implement customer relationship management systems. Digital sovereignty has emerged as a critical strategic imperative for modern enterprises, representing their ability to maintain […]

Read The Room! Stop Oversharing with Geopolitical Bullies!

Introduction Europe faces an unprecedented information security paradox that extends far beyond the familiar geopolitical threats from China and Russia. The continental commitment to transparency, openness, and democratic accountability – which rightfully defines European civilization – has created vulnerabilities that are being systematically exploited not only by authoritarian state adversaries but increasingly by American technology […]

How Digital Sovereignty Can Help Prevent Geopolitical Bullying

Introduction The 2026 geopolitical landscape is defined by techno-nationalism, digital fragmentation, and the systematic use of technology as a tool of state power The intersection of technology and geopolitics has transformed digital infrastructure from a purely technical consideration into a strategic asset that determines national autonomy and resilience. As global tensions intensify and major powers […]

Gains Enterprise System Sovereignty Can Make in 2026

Introduction As global geopolitical tensions intensify and regulatory frameworks mature, 2026 emerges as a pivotal year for enterprise system sovereignty. Organizations across Europe and beyond are discovering that digital autonomy represents not merely a compliance checkbox but a strategic imperative that fundamentally reshapes competitive advantage, operational resilience, and technological independence. The confluence of regulatory enforcement, […]

Corporate Solutions Redefined By Software Ecosystems

Introduction The era of the “fortress enterprise” – characterized by rigid, monolithic ERP systems that wall off data and stifle innovation – is effectively over. As we finish 2025, a new paradigm is reshaping the corporate technology landscape: the composable, interoperable software ecosystem. This shift is not merely a technical upgrade but a fundamental strategic […]

Software Ecosystem Enhances Customer Resource Management

Introduction The true power of a CRM system emerges not from its standalone capabilities, but from its ability to integrate seamlessly with the broader technology stack through third-party software connectors The modern enterprise operates within an increasingly complex ecosystem of specialized software applications, each designed to optimize specific business functions. Customer Resource Management systems stand […]

Scaling Enterprise System Connector Ecosystems

Introduction A robust connector ecosystem transforms a product from a siloed application into a system of record In modern enterprise software, the competitive moat has shifted from feature depth to interoperability. For CEOs and system architects, the challenge is no longer just building the best core platform but orchestrating the most vibrant ecosystem of third-party […]

Treaty-Following Agentic AI For Carbon-Neutral UK Beef

Advisory/Disclaimer This document has been written by AI. Though it has been edited by a Human being, it should not be considered as either expert-reviewed or a basis for decision-making. Its goal is to highlight how a Treaty-Following AI (TFAI) agentic architecture could theoretically function. Executive Summary This specification defines a multi-agent AI system designed […]

How Could Agentic AI Assist With World Peace?

Advisory/Disclaimer This article is based almost exclusively on AI research and written by AI. While it has been reviewed and edited by a Human being, it should not be treated as expert opinion in any way, shape or form. At most, the article intended to be thought-provoking. The Shift from Advisory to Autonomous Diplomacy The […]

Customer Resource Management and Human AI Alignment

Introduction The challenge of aligning artificial intelligence systems with human values and organizational objectives has emerged as one of the defining concerns of the artificial intelligence era. While much of the discourse around AI alignment focuses on abstract principles and technical safeguards, a compelling case can be made that Customer Resource Management (CRM) systems offer […]