Typically, customer service is a vital metric to be considered while establishing a sustainable brand presence in any industry. About 32% of loyal customers might abandon your brand after one bad experience. But this figure becomes even more volatile when it comes to the healthcare industry. While considering patient care, there are various hospitality factors […]
As the name itself reveals, smart ‘connected’ schools make use of advanced equipment and smart technologies and are very much different than the traditional schools. Today’s teaching and learning patterns have been completely flipped from what it used to be a few years ago. It’s not “Progressing through Learning” anymore; it’s more inclined towards “Learning […]
Do you want to enable all users in your company to use the CRM? Do you want them to find the data they need quickly? Sure, right? To ensure it is well-received by everyone, you need to check if you are using an accessible low-code platform. Your platform needs to comply with several web accessibility […]
As businesses grow, a whole new set of challenges start appearing at the horizon. Workflows become more complex, teams enlarge, and business integration becomes a challenge. Brand reputation becomes a critical factor, and hence, customer satisfaction comes at a pivotal focus. The capacity to create order amidst several systems and software is essential to develop. […]
Rising at a CAGR of 5 % from 2019-23, the healthcare industry is certainly one of the most rapidly evolving sectors in the economy. Owing to the various drivers like the aging population, infrastructure investments, eruption of chronic diseases, etc., the demand, as well as supply of the healthcare sector, continues to grow. Over time, […]
If you ask Wikipedia, it explains, “A smart city is an urban area that uses electronic devices and sensors to collect data.” What are these smart cities? Why do they collect data? How do smart cities work? Apart from answering these questions, there’s a lot more to know about technology in smart cities. Let’s dive […]
Firstly, congratulate yourself for having crossed the first and the biggest barrier – choosing to opt-in for a CRM. You are about to unleash a huge business transformation. Your CRM will soon replace all your slow, manual tasks with lightning speed automation. It will allow you to get rid of the myopic view of your […]
If there’s something that unites healthcare, law firms, educators, and business professionals, it’s case management. Essentially, case managers are subject matter experts, navigators, and confidants who can deliver their expertise on a complex issue and unwind the tangle. Case management, in simple terms, is quite similar to a business problem-solving approach that requires various data […]
As soon as we bring the term ‘finance’ into the frame, the backdrop depicts professionalism, trust, and credibility at its best. Any business in financial services relies on the pillars of integrity and customer trust. There exists a very delicate and yet, an integral relationship between financial service providers and clients. All of these factors […]
The IT era is ruling every business in today’s world. Every day, multiple businesses are transforming their core operations into digital entities. We’re witnessing a huge transition of physical products, services, and processes into digital systems. However, the adoption of digital transformation in business leaves most CIOs with a primary concern – the lack of digital […]
