What are the Most Important Sales Tracking Software Features?

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The Low-Code Development market set to grow exponentially in the coming years. It might be tempting to think that any platform will enable you to build great sales tracking software, or more commonly known as a CRM. However, the arrival of Amazon Honeycode on the market proves, once again, that this is not the case.

Crust CRM Suite shows what can be done with a complete Low-Code Development platform. A customer relationship management system is complex to develop. For instance, even professional-grade, free CRM’s require expertise. To deliver advanced CRM tools requires a complete understanding of concepts such as:

  • Leads in CRM
  • Opportunities in CRM
  • Quotes in CRM
  • Case Management in CRM
  • Reporting in CRM
  • What is a BPMS in the context of CRM
  • And much more!

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Amazon Honeycode? A Feature-Poor Alternative to Crust Low-Code

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You may heard that Amazon is dipping its toe in the No-Code/Low-Code market. It’s worth mentioning that it’s early days for Honeycode and the offering is still in beta. However, on the evidence so far, it’s aimed at very small businesses and limited use cases. This is definitely not Amazon aiming for the enterprise market.
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Crust Releases version 2020.06 and Removes Paywall for All Products

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Cork, Ireland, 30 June 2020

Crust Technology is excited to announce its latest major release, version 2020.06. Along with significant feature and functionality upgrades, Crust is also delighted to announce the removal of the paywall for all products in its portfolio. This means that the open-source Crust products are now free:

“We’re thrilled with the latest features improvements and the expression of commercial confidence to remove the paywall on our product portfolio” says Niall McCarthy, CEO of Crust Technology. “Crust is growing quickly and, with much innovation to come in 2020 and beyond, we’re proving we can adapt to fast-changing market realities effectively and aggressively”.

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Crust is Spreading its Wings

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Since we launched in March 2019, Crust CRM Suite has established itself as the de facto open-source alternative to Salesforce. Self-funded, profitable in our first year of trading and equipped with an order book delivering over a year’s worth of cash runway, Crust Technology is already on target to grow between 200% and 300% in its second year. Corteza, the community project founded when Crust contributed its entire code base to the Commons Conservancy in June 2019, has gone from strength to strength, garnering many thousands of users in its first year. Its goal to become “The Digital Work Platform for Humanity” is gaining momentum.

These are big statements and we count ourselves lucky, given the economic mayhem and misfortune that has afflicted so many to date in 2020. Keeping our commercial focus and development on track and on budget has been a tough but welcome challenge to date and our next steps will set the bar higher again. Read more

Golang CRM

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We mention it regularly in our blogs, but why is it important that Corteza use Golang? Well, first of all, if you’re to get a CRM for free, it may as well be written in a modern coding language. Google uses Golang to build and manage much of its application infrastructure. As the leading open source Salesforce alternative, Corteza also shares the use of Golang in common with its primary competitor.

What is Golang?

Golang, also written as Go, is an open-source programming language. According to the website of the project Golang “makes it easy to build simple, reliable, and efficient software”. It is developed by a team at Google and many contributors from the open-source community. The first release was in 2009 and it has become a very popular programming language. Read more

Why is Customer Relationship Management important?

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The 3 main reasons why Customer Relationship Management (CRM) is important are:

  1. Up to date information
    Customer information is always up to date, and easily accessible to all authorised staff.
  2. Automation
    Automation enables the streamlining of complex customer interaction processes, which saves time and reduces errors.
  3. Insights
    Finally, it provides businesses with reporting tools. Understand your customers better and detect where you can improve the sales team.

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Can I make advanced charts in an open-source CRM?

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Having advanced charts in a CRM Suite is essential. As a manager, you need to be able to see the most up to date information in easy to understand dashboards. This seems very straightforward, but most open-source CRM providers fail here. However, Crust is different. Crust CRM allows you to create beautiful and advanced charts and enables you to add metric blocks to any page.

What do charts in an open-source CRM Suite look like?

In Crust we have created an advanced open-source chart builder, that allows you to build the most common charts businesses need. And we are exited to share some screenshots of soon to be released new chart types. Including the new chart types, Crust allows you to create:

  • line charts
  • bar charts
  • combined line and bar charts
  • pie charts
  • donut charts
  • funnel charts
  • gauge charts

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What is BPMS?

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According to Wikipedia, “Business Process Management is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize and automate business processes.”

BPMS (Business Process Management Software or System) is a software platform for enabling BPM activities. Managing business processes is at the heart of your work, building a:

  • CRM Suite
  • applicative software
  • applications of IoT
  • tools for a digital transformation strategy

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How to set up an automated business

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As the economic squeeze continues, many businesses will be asking how automation can help them and their staff become more productive, focus their efforts on relationship building and service existing customers more effectively. Read more

Is an Open-Source Low-Code Platform Really Right for You?

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Some users and even software vendors seem to think that open-source and low-code platforms compete with one another. I’ll be honest, the title of this article even came from one such vendor. And, it is a crazy line of thought, in the same way as the Mattermost vs Slack argument in the field of open-source chat. It’s futile without putting the respective feature sets front and center. Whether an open-source low-code platform is the best choice for your organisation or not is dependent on the feature set and quality of the product – not that the software code is available in the public domain or not.

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