Crust Releases version 2020.06 and Removes Paywall for All Products

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Cork, Ireland, 30 June 2020

Crust Technology is excited to announce its latest major release, version 2020.06. Along with significant feature and functionality upgrades, Crust is also delighted to announce the removal of the paywall for all products in its portfolio. This means that the open-source Crust products are now free:

“We’re thrilled with the latest features improvements and the expression of commercial confidence to remove the paywall on our product portfolio” says Niall McCarthy, CEO of Crust Technology. “Crust is growing quickly and, with much innovation to come in 2020 and beyond, we’re proving we can adapt to fast-changing market realities effectively and aggressively”.

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Crust 2019.12 brings new applications and features

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11 December 2019
Cork, Ireland

Crust Technology is excited to announce a new release of Crust, the open-source Salesforce alternative. This is a major release of Crust which includes new applications, such as Crust Service Solution, and a long list of new features and improvements.

What’s new in Crust 2019.12?

Crust Service Solution home page

 

  • New Crust CRM features:
    • Optimized CRM pages layouts
    • Improved quotes layouts
    • Updated automation scripts, so that they work with the new Crust Corredor

Optimized CRM layout

 

  • New Crust Compose (low-code platform) features:
    • Record import and exporting
    • Improved module builder, with a 2 step process helping to create pages for a new module
    • Improved layout in the page builder
    • Improved calendars that now supports multiple event feed sources, colour coding, and filtering
    • Improved reporting with new charts and chart options
    • New options for automation scripts, including:
      • New settings (including “run in the browser or Corredor”, “run asynchronously”, “run with a timeout” etc)
      • New script tester
      • Easy selection of triggers
      • Scheduler
    • PDF previews
    • Namespace selector (allowing you to quickly go from one Compose application – a namespace – to another)

Improved module builder with checks if list and record pages have been created

 

 

New options in automation scripts

 

 

Namespace selector on the left, allowing you to move quickly from one namespace to another

 

  • New Crust Enterprise Messaging features:
    • New Messaging settings:
      • Enable or disable emojis
      • Enable or disable notifications
      • Notifications template
      • Enable or disable attachments
      • Enable or disable attachments upload from the gallery and/or camera
      • Set max file size for uploads
      • Set file type whitelist
    • PDF previews
    • Improved messaging and rich text input areas with tiptap

New messaging options

 

 

PDF preview and the improved input area

 

  • Other new features:
    • Redesigned admin area with:
      • Improved layout and menu
      • Change permission settings with a click
      • Searchable and filterable lists
      • Dashboard with the current status
    • Improved login page layout
    • MinIO integration for High-Performance Object Storage. This enables Crust to use standard storage backends (list Amazon S3), data-encryption etc.
    • YAML export of CRM and Service Solution namespaces
    • New documentation site: https://docs.crust.tech

New admin area with dashboard

Bug-fixes

Over 100 issues have been solved since the last release, including enhancements and bug-fixes. The detailed list is available in the repository on Github.

Corteza Project

In June 2019, Crust Technology contributed all of its software intellectual property to the Commons Conservancy, an independent open-source foundation. In doing so, we created Corteza, “The Digital Work Platform for Humanity”. Corteza has been featured on sites like opensource.com, and the Corteza Community recently hit another milestone by growing to over 2000 individuals and companies from all over the world.

New features are added to Corteza continuously, and it often gets updated a few times a week. Crust is an enterprise product based on Corteza source code. It is stable and thoroughly tested, and major releases come out every three months.

Getting Crust

Crust is the open-source Salesforce alternative for businesses and organisations. To learn how to get Crust, or how to migrate from your current solution, please contact Crust via the contact form or via sales@crust.tech.

Online Demo

There is an online demo of Crust available at https://www.planetcrust.com/demo.

About Crust

Crust Technology Ltd, headquartered in Ireland, is the driving force behind the open-source Unified Work platform Crust, providing a flexible, self-hosted platform for your organisation to work and communicate internally while engaging with its customers, suppliers, partners and other third parties externally. Its integrated approach to identity, messaging and business logic delivers a simple-to-use yet extensible means for managing users and the applications they require every day, whether in the cloud, behind the firewall or a hybrid of the two. For more information, visit www.planetcrust.com or follow @Crusttech on Twitter.

Cross-Application and Federated Automation with Corteza Corredor

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5 August 2019
Cork, Ireland

Planet Crust has announced the impending release of Corteza Corredor, its new backend technology for cross-application and federated workflow automation.

“The original philosophical intent behind Planet Crust was for the platform to be a seamless three way marriage between identity, communication and business logic” says Niall McCarthy, CEO of Planet Crust. “While Corteza’s flexible and scalable micro-service architecture helps make it the ideal private cloud technological alternative to Salesforce’s centralised public cloud, Corredor delivers on our philosophical intent”.

What is Corteza Corredor?

Corteza Corredor is a trigger-based automation plugin designed specifically for the Corteza open-source low-code platform. Corredor adds more safety, resilience, consistency and flexibility to the existing front-end javascript automation engine that ships with Planet Crust’s CRM Suite and Corteza Low-Code platform by default. Extending your key CRM and Case Management solution workflows across your entire Corteza deployment and beyond is about to become a reality.

Automations Across Planet Crust’s CRM Suite and Corteza Low-Code Applications

Corteza Corredor will enable customers to build automations and CRM workflows across any Corteza low code-based component or namespace, reducing duplication of effort and maximising synergies between your Corteza’s applications.

Federated Automation Across Instances of the Corteza Platform

Via Corteza API’s it will be possible to generate automation actions across different instances of the Corteza low-code platform, opening up a world of opportunity for efficient third party collaboration. With Corteza Corredor, your organisation can share native Corteza data anonymously and securely, decouple critical records-based systems gradually and smoothly, or simply deploy multiple free-standing systems with tight data inter-relationships.

Version Control with Git Integration (Coming Soon!)

To help protect your organisation and deliver clear version control over your automations, HTTP support for Git-based repositories will be included with Corredor. The truly flexible enterprise needs to be able to examine, re-use, evolve and even roll back its business logic easily and safely. Combined with Corteza Low Code’s unlimited namespace feature, Corredor delivers the complete business logic automation solution.

In line with Planet Crust’s open source policy, all software code for Corteza Corredor will be contributed to the Corteza project at https://www.cortezaproject.org where it will be freely available to users on a permanent basis.

Corteza Corredor will be released in early September 2019.

Crust Technology Announces “Crust Service Solution”

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16 July 2019
Cork, Ireland

Crust Technology, the driving force behind the most advanced open source CRM in the world and the No. 1 private cloud alternative to Salesforce, has announced the upcoming release of Crust Service Solution.

Crust’s Service Solution will deliver the following feature set:

  • Agent console with 360 degree view of any customer
  • Advanced Case Management with integrated omni-channel communications
  • Attachments Management
  • Products Module
  • Service Level Agreement (SLA) Tracking and Monitoring
  • Knowledge Base
  • Integrated Response Templates
  • Dashboards
  • Escalation Automation
  • Scripts Module
  • Self-service Portal
  • Integration with the Corteza Application Ecosystem
  • Skills module for intelligently and automatically assigning tasks to the most appropriate staff member
  • Complete integration with Crust’s CRM
  • Mobile ready

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Crust Technology donates Corteza, “The Digital Work Platform for Humanity”

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Date: 20 June 2019
Place: Amsterdam, Netherlands

Crust Technology (www.planetcrust.com) today announced that it is contributing all of its private cloud software infrastructure to the Commons Conservancy Foundation. The independent project will be named “Corteza” and marketed as “The Digital Work Platform for Humanity”.

A modern cloud architecture written predominantly in Golang and Vue.js, Corteza delivers powerful CRM, Urban Data Platform and Low Code Development platform for building records-based management systems.

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“Corteza” – the Low Code, Open Source platform

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On March 12, 2019 Crust Technology released Corteza, a 100% low code, open-source platform for Humanity. It is self-hosted and deployed via standard Docker packages.

 

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