CRM is a broad domain. It touches every industry and there’s not such thing as a one-size-fits-all solution. Sure, you can get a CRM for free. But the big question is whether you can get it to do what you want.
Sales Force Automation specifically addresses the parts of the sales process your team needs to digitize in order to make the act of selling more efficient and more effective. Read more
Automation promises great things, but knowing why you want to automate and not simply following the crowd is important.
The Corredor Automation Engine in Corteza open-source low-code platform increases productivity while driving down costs.
It helps to think of automation in the context of an entire digital transformation strategy. However, you may also have more specific requirements. For example, your use case might be limited to:
A lot! Once you start looking for the best solution for your business, you will find on the market many CRM solutions and their alternatives. Picking the best can be tough. And It’s usually not just about market share, getting CRM for free or even open-source CRMs. Even if these are criteria to be considered for your company CRM, there are many other factors too. For example, are you looking for:
A Case Management Workflow is the logic, process or method your business uses for resolving issues. Issues can have many sources. For instance, they can be raised by customers, partners or internal staff.
Getting business logic right is difficult. So, with Planet Crust’s Case Management, we go out of our way to make it easier for you to to align your business logic across your organisation. This could be for improving your existing processes or for a complete digital transformation strategy. Read more
As the economic squeeze continues, many businesses will be asking how automation can help them and their staff become more productive, focus their efforts on relationship building and service existing customers more effectively. Read more
11 December 2019
Cork, Ireland
Crust Technology is excited to announce a new release of Crust, the open-source Salesforce alternative. This is a major release of Crust which includes new applications, such as Crust Service Solution, and a long list of new features and improvements.
Crust Service Solution home page
Optimized CRM layout
Improved module builder with checks if list and record pages have been created
New options in automation scripts
Namespace selector on the left, allowing you to move quickly from one namespace to another
New messaging options
PDF preview and the improved input area
New admin area with dashboard
Over 100 issues have been solved since the last release, including enhancements and bug-fixes. The detailed list is available in the repository on Github.
In June 2019, Crust Technology contributed all of its software intellectual property to the Commons Conservancy, an independent open-source foundation. In doing so, we created Corteza, “The Digital Work Platform for Humanity”. Corteza has been featured on sites like opensource.com, and the Corteza Community recently hit another milestone by growing to over 2000 individuals and companies from all over the world.
New features are added to Corteza continuously, and it often gets updated a few times a week. Crust is an enterprise product based on Corteza source code. It is stable and thoroughly tested, and major releases come out every three months.
Crust is the open-source Salesforce alternative for businesses and organisations. To learn how to get Crust, or how to migrate from your current solution, please contact Crust via the contact form or via sales@crust.tech.
There is an online demo of Crust available at https://www.planetcrust.com/demo.
Crust Technology Ltd, headquartered in Ireland, is the driving force behind the open-source Unified Work platform Crust, providing a flexible, self-hosted platform for your organisation to work and communicate internally while engaging with its customers, suppliers, partners and other third parties externally. Its integrated approach to identity, messaging and business logic delivers a simple-to-use yet extensible means for managing users and the applications they require every day, whether in the cloud, behind the firewall or a hybrid of the two. For more information, visit www.planetcrust.com or follow @Crusttech on Twitter.
5 August 2019
Cork, Ireland
Planet Crust has announced the impending release of Corteza Corredor, its new backend technology for cross-application and federated workflow automation.
“The original philosophical intent behind Planet Crust was for the platform to be a seamless three way marriage between identity, communication and business logic” says Niall McCarthy, CEO of Planet Crust. “While Corteza’s flexible and scalable micro-service architecture helps make it the ideal private cloud technological alternative to Salesforce’s centralised public cloud, Corredor delivers on our philosophical intent”.
Corteza Corredor is a trigger-based automation plugin designed specifically for the Corteza open-source low-code platform. Corredor adds more safety, resilience, consistency and flexibility to the existing front-end javascript automation engine that ships with Planet Crust’s CRM Suite and Corteza Low-Code platform by default. Extending your key CRM and Case Management solution workflows across your entire Corteza deployment and beyond is about to become a reality.
Corteza Corredor will enable customers to build automations and CRM workflows across any Corteza low code-based component or namespace, reducing duplication of effort and maximising synergies between your Corteza’s applications.
Via Corteza API’s it will be possible to generate automation actions across different instances of the Corteza low-code platform, opening up a world of opportunity for efficient third party collaboration. With Corteza Corredor, your organisation can share native Corteza data anonymously and securely, decouple critical records-based systems gradually and smoothly, or simply deploy multiple free-standing systems with tight data inter-relationships.
To help protect your organisation and deliver clear version control over your automations, HTTP support for Git-based repositories will be included with Corredor. The truly flexible enterprise needs to be able to examine, re-use, evolve and even roll back its business logic easily and safely. Combined with Corteza Low Code’s unlimited namespace feature, Corredor delivers the complete business logic automation solution.
In line with Planet Crust’s open source policy, all software code for Corteza Corredor will be contributed to the Corteza project at https://www.cortezaproject.org where it will be freely available to users on a permanent basis.
Corteza Corredor will be released in early September 2019.
