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What is a Health Portal?

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Long gone are the days when a patient had to wait to seek an appointment from a specialist doctor or keep waiting for days to get reports or find a hard time in extracting the medical history. Through the health portals available in hospitals and other medical institutions, it now possible to get all of these done in just a few clicks and in much lesser time. A report from the American Hospital Association shows that over 92% of the patients are able to see their medical reports online. From managing patients and hospital staff to doctor’s appointments and medical tasks, the health portal is laying a crucial role today in the IT healthcare industry.

Gateway to Healthcare Technologies

A health portal is an platform that gives the patients and hospital staff anytime and anywhere access to healthcare information and details. Read more

What Does CRM do for a Company?

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Customer Relationship Management or CRM is not merely a system but a strategy to effectively deal with your customers, analyze customer information through the customer life cycle, and find new prospective customers. Customer relationships are the key to an organization’s growth, and thereby it is essential to streamline the processes to elevate the sales, improvise the customer service, and in turn, drive the revenue of the company.

CRM software assists you to efficiently focus on every entity of your customer base on an individual level – be it customers, service users, or suppliers. It’s often a huge mistake to consider CRM just a sales tool. However, it is beyond sales and marketing and enhances every aspect of your company; right from HR, customer experience to supply-chain management.

Let’s have a look at what a CRM suite can do for a company:

  1. Help you find the right customer
  2. Optimize your marketing performance
  3. Build sustainable relationships and improves customer experience
  4. Provide comprehensive business insights
  5. Mitigate the cost of sales
  6. Improve productivity with automation

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What ICT Hardware and Software is Used in Hospitals?

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Amongst all the other industries that are being transformed by technology, the healthcare industry is undergoing the most prominent reform. The healthcare landscape is changing in front of our eyes. Hospital records are being replaced by computer databases; doctors and surgeons are being replaced by robots. With every new day bringing a new challenge, the healthcare technological advancements seem to be all set to fend each obstacle off. Let’s have a look at the information and communication technologies involved in creating smart healthcare solutions. Read more

What Does CRM Mean in Aviation?

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When you heard the word ‘CRM’, you picture a business that is trying to track its customers from their data and making strides to increase its revenue. But what if this CRM is different?

While technology has influenced several verticals across the various domains, aviation isn’t left behind. The impact of software and cloud solutions has largely created value for the aviation industry. Let’s discover what all does technology have in store for aviation. Read more

What is Hospital Management Software?

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The year 2020 has witnessed that the healthcare vertical is not immune to uncertainties posed by several factors. Thereby, proper and effective management is essential for all healthcare stakeholders. Hospitals are the backbone of the healthcare industry. They are occupied with a large volume of data that needs to be stored readily and kept secure. Often, it appears that some of the necessary data and medical reports are dispersed or are not available in times of emergency. This further creates havoc in the decision-making process and in some cases, can prove fatal too. For a sector rising at a CAGR of 5%, there is a requirement of advanced software with productive tools that will look after the efficient management of hospitals and other health institutions associated. Read more

How to Grow your Financial Services Business?

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Business growth can be tough to accomplish, but when it comes to financial services, that’s an understatement. While establishing a business in financial services, a whole new set of challenges comes into the picture. Growing a financial advisory firm can take years of time until you finally get to establish one-to-one relationships with your customers. But that’s not the case when you have growth catalysts helping you bridge the chasm between your services and your clients.

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Which Companies Use CRM Software?

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In a world where technology answers most problems, there is no doubt about the fact that businesses are looking for IT solutions to the problems they face while handling their customer relationships. A few delayed responses and one can see a considerable dip in the customer retention index. Customer relationships continue to be sensitive, and companies have been trying to enhance their customer experience in their own ways. No wonder, the fastest-growing software industry – CRM, is the resolution for all these bottlenecks. Read more

Why is the Customer Relationship Management (CRM) System important?

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What is the most valuable asset to your organization?

If your answer is nothing but ‘customers’, then this article is for you!

Now, why just customers and not anything else? Customers undoubtedly are the soul of any organization or business irrespective of the industry. Unfortunately, due to several reasons, customers can stop being customers.

The solution?

An effective Customer Relationship Management System, i.e. CRM system is the way to go. The importance of a CRM software for business can’t be limited to a few functions, as it has endless benefits to deliver. Customer relationship management is an impeccable framework that every organization should utilize for a customer-focused approach. Read more

What Types of Financial Services are There?

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Marking the backbone of any economy, the financial services industry has the most significant influence on the other sectors as well. From banks to financial companies, several entities are involved in this highly critical and volatile industry. The acquisition of financial goods by consumers or businesses comes under the category of financial services. These goods could be loans, stocks, real estate, etc. and the transactions occur via fund transfers. Businesses in financial services manage the movement of funds and enhance the process through which transactions occur. Read more

What is the Future of the Healthcare Industry?

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When we talk about the future, we not only anticipate a huge change in the way patients are to experience healthcare but also in the way the doctors deliver care. The fact that we come across terms like telemedicine or big data in healthcare today is enough to justify the role technology would have to play in the future of the IT healthcare industry.

With the deteriorating lifestyles and the growing health concerns of human beings, it is evident that technology is the most powerful driver of change and innovation in the healthcare sector. A McKinsey report on the overview of the healthcare industry suggests the creation of more than $350 billion by 2025. Let’s find out how technology is all set to switch the healthcare landscape. Read more