Posts

What Does CRM Stand for in Finance?

/4 Comments/in /by

As soon as we bring the term ‘finance’ into the frame, the backdrop depicts professionalism, trust, and credibility at its best. Any business in financial services relies on the pillars of integrity and customer trust. There exists a very delicate and yet, an integral relationship between financial service providers and clients. All of these factors make up for the need and significance of digital transformation in the financial services industry. That’s when a CRM is launched into the picture.

Similar to any other industry, CRM stands for Customer Relationship Management in finance as well. Owing to its extreme necessity in the financial services industry and the huge potential in CRM, it becomes a dire need for digital transformation in banking and other financial establishments. Read more

Is There Any Free CRM Software?

/0 Comments/in , /by

Are your sales teams still working on tables and spreadsheets? Do you still use emails and other conventional means to keep track of your team’s progress? Well, if this is true for your business, it is a sign of danger.

The danger here lies in the fact that manual processes of managing leads and customers slacken the pace of the entire organization. Customers start getting frustrated, teams lose their time and efforts in sluggish paperwork, and eventually, customer relationships degrade. Read more

Do We Need Digital Transformation?

/2 Comments/in , , /by

If something unconventional tries to change the way you do business, apprehension arises as clear as day. Digital business transformation is a revolutionary concept that is looked upon with the same hesitation. Digital brings in disruption, and often it appears to be more expensive as compared to traditional practices.

But the bird’s eye view reveals a different scenario. Technology is an essential enabler. It no longer remains the hurdle in the race. Technology is providing great opportunities for businesses to expand and grow beyond any limitations.

To decide whether you need digital business transformation, let’s find out what it actually means.

Read more

Crust integrates ownCloud into its open source Salesforce alternative

/0 Comments/in , /by

Nuremberg September 29, 2020 – The ecosystem for ownCloud‘s new digital collaboration platform is growing: Crust Technology is developing an integration with ownCloud Infinite Scale for its open-source CRM and low-code platform.

ownCloud is currently working on a full rewrite of its digital collaboration platform. ownCloud Infinite Scale is coded in the programming language GOlang instead of PHP and will enable an unlimited scalability and increased performance. In the spirit of open source, a broad and growing ecosystem of partners supports the development. This includes Crust Technology, who are working on integration into the new platform.

Read more

Why your Sales Team should move to Crust

/0 Comments/in , /by

I want to share with you the main reasons our clients are moving to Crust, the Open-Source Low-Code Platform with CRM suite.

Our clients come from every sector and every industry. Some are looking for a CRM for the first time, and others want to move from their current CRM (mainly Salesforce). We always ask them what attracted them to us in the first place. What are the key requirements?

Read more

Does Digital Transformation Work?

/0 Comments/in , , , /by

Yes, but only if the digital transformation strategy is realistic and adequately planned. A digital transformation is not just about an IT system upgrade or greenfield implementation.

Firstly, it involves examining all the data resources and processes in an organisation. So, it would help if you saw how these two categories interact. Secondly, you must define how the interactions can be optimised or even re-imagined. And thirdly, you need to determine how you can digitise the results. Read more

Why is it essential for a company to implement a CRM?

/0 Comments/in , /by

When the number of leads in your company grows, you need a system that helps you manage all data and tasks. This is the moment when a CRM system becomes essential.

In a CRM, you can store all data related to a lead, account or opportunity in an organised way. Emails exchanges, calls and visits to the potential customer provide you with a massive amount of data, which you can save as structured data inside a CRM record. Read more

How much does it cost to create an app for my business?

/0 Comments/in , , /by

The answer to this question, of course, depends on the approach taken. Possible approaches are:

  • Traditional in-house development
  • Outsourced development
  • Low-Code development (either in-house or outsourced)

Traditional in-house development and outsourced development is normally slow and expensive. However, Low-Code development is fast, and it saves money.

Read more

What is the best open-source CRM for enterprises?

/0 Comments/in , , /by

There is a wide arrange of open-source CRMs on the market. Some are forks of old SugarCRM versions, while others are built on new technologies. So the question arises about what the best open-source CRM is.

Crust to participate in the OpenExpo event: “Discover the best open-source CRM for enterprises.”

To help enterprises figure out what the best open-source CRM is, OpenExpo Europe has organised the online event: “CRM DAY 2020”. The Crust CRM Suite is one of the solutions you will see in action at the event. Additionally, Crust Technology will participate in the round-table at the end of the event.

OpenExpo Europe is the leading Enterprise IT Innovation, Digital Transformation and Open Source Community & Summit in Europe. They aim to spread, present, discover and evaluate open-source solutions and trends. The OpenExpo fair is currently the largest congress and professional fair on IT innovation in Europe.

Crust is excited to participate at OpenExpo’s upcoming event. Firstly, because the event’s topic perfectly aligns with what Crust offers. Secondly, we see it as a recognition of our work to be the leading open-source CRM. And thirdly, because we will be able to reach enterprises that didn’t check out open-source CRM solutions before.

Read more

What Business Processes can be Automated?

/0 Comments/in , , /by

Theoretically, any business process can be automated. It’s a question of capturing the logic correctly and encoding it in an appropriate manner. This can be via visual builds, flow diagrams or scripting. Ultimately, it’s all about being results-oriented. Are you building a CRM suite or a service solution? Do you want to create custom business apps or do you solely have a customer-focused approach? Are you implementing an entire digital transformation strategy or is your requirement more niche? Read more