Posts

How much does Digital Transformation cost?

Digital transformation examples can be wide and varied. Naturally, digital transformation in banking is a different use case to digital transformation in healthcare. The choice of a digital transformation strategy also counts. For example, a project executed over a long period may be easier to change manage, but more expensive in direct financial terms. However, an all-in-one and shorter project might be less costly in dollars but may disrupt your business activities. Read more

How do we Implement Government Digital Transformation?

Government digital infrastructures are renowned for being:

  • Rich in data
  • Complex
  • Full of legacy systems
  • Not joined up

Of course, it’s not all true. It can’t be. For example, cities such as Barcelona and Amsterdam are known for having forward-looking IT postures. The governments of states such as Germany and Singapore have excellent reputations when it comes to technological outlook. Read more

Should I Create an App for my Business?

Yes, for sure! Along with using the platform, the best way to get to know Crust is to build a Low-Code Application for your business. It’s a great No-Code Low Code approach to dealing with business application requirements.

Crust, the Open-Source Low-Code Development platform is the ideal tool for your Business Application requirements.

Out-of-the-box with Crust, your organisation gets:

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What is Case Management?

Wikipedia defines Case Management as “…the co-ordination of services on behalf of an individual person who may be considered a case in different settings such as health care, nursing, rehabilitation, social work, disability insurance, employment and law.

A great case management solution give your organisation the tools to evolve and include these different settings. This should irrespective of your current context and IT posture. Read more

Benefits of Prototyping When Following a Rapid App Development Methodology

Prototyping apps is a really useful activity for many reasons. For example, it can help your organisation:

  • Understand potential complexity in a proposed app
  • Get concept buy-in from key stakeholders or customers
  • Improve project co-ordination
  • Clarify user journeys and user interfaces
  • Highlight skill shortages
  • Deliver a total cost of development and ownership for a full working product
  • Keep costs of a digital transformation strategy to a minimum
  • Add certainty to decision-making

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Why Are Standards In Technology Important?

As the world simultaneously tackles health crises, social crises and economic crises, this might seem an impossible question to answer. I would argue that a major priority is to stay informed about the facts and different points of view with respect to the facts.

However, even this is hard to do when standards of reporting and journalism often seem non-existent. That word “standards” is really important. Without standards, everything becomes messy. We need to hold our governments to high standards just like we need to ensure the quality of our food and water reach hygiene standards.

In this regard, technology is no different. It too needs to be standards-centric. We also need to know that the right experts have inspected the quality of the source code. This means independent experts, not just those chosen and paid by the authors to assure the quality, security and reliability of the execution. So technology being open source helps a lot too. Read more

What are the Most Important Sales Tracking Software Features?

The Low-Code Development market set to grow exponentially in the coming years. It might be tempting to think that any platform will enable you to build great sales tracking software, or more commonly known as a CRM. However, the arrival of Amazon Honeycode on the market proves, once again, that this is not the case.

Crust CRM Suite shows what can be done with a complete Low-Code Development platform. A customer relationship management system is complex to develop. For instance, even professional-grade, free CRM’s require expertise. To deliver advanced CRM tools requires a complete understanding of concepts such as:

  • Leads in CRM
  • Opportunities in CRM
  • Quotes in CRM
  • Case Management in CRM
  • Reporting in CRM
  • What is a BPMS in the context of CRM
  • And much more!

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Crust Releases version 2020.06 and Removes Paywall for All Products

Cork, Ireland, 30 June 2020

Crust Technology is excited to announce its latest major release, version 2020.06. Along with significant feature and functionality upgrades, Crust is also delighted to announce the removal of the paywall for all products in its portfolio. This means that the open-source Crust products are now free:

We’re thrilled with the latest features improvements and the expression of commercial confidence to remove the paywall on our product portfoliosays Niall McCarthy, CEO of Crust Technology.Crust is growing quickly and, with much innovation to come in 2020 and beyond, we’re proving we can adapt to fast-changing market realities effectively and aggressively”.

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Crust is Spreading its Wings

Since we launched in March 2019, Crust CRM Suite has established itself as the de facto open-source alternative to Salesforce. Self-funded, profitable in our first year of trading and equipped with an order book delivering over a year’s worth of cash runway, Crust Technology is already on target to grow between 200% and 300% in its second year. Corteza, the community project founded when Crust contributed its entire code base to the Commons Conservancy in June 2019, has gone from strength to strength, garnering many thousands of users in its first year. Its goal to become “The Digital Work Platform for Humanity” is gaining momentum.

These are big statements and we count ourselves lucky, given the economic mayhem and misfortune that has afflicted so many to date in 2020. Keeping our commercial focus and development on track and on budget has been a tough but welcome challenge to date and our next steps will set the bar higher again. Read more

Why is Customer Relationship Management important?

The 3 main reasons why Customer Relationship Management (CRM) is important are:

  1. Up to date information
    Customer information is always up to date, and easily accessible to all authorised staff.
  2. Automation
    Automation enables the streamlining of complex customer interaction processes, which saves time and reduces errors.
  3. Insights
    Finally, it provides businesses with reporting tools. Understand your customers better and detect where you can improve the sales team.

Read more