4 reasons why your business need an open-source support contract
The benefits of having a support contract for open-source software go beyond fixing issues. It also provides strategic support for your digital transformation.
Nine out of ten the world’s businesses now use open-source software. However, when people think about the open-source licensing model, the first thing that typically comes to mind is that it means free software. In reality, the benefits of open-source go far beyond that. These include a complete lack of vendor lock-in, community-driven support and maintenance, and end users having a stake in the direction of the software’s continued development.
When combined with the low-code approach to software development, open-source becomes the foundation of data democratization and technological innovation. The ultimate goal is for everyone in an organization to have equitable and timely access to the data they need to carry out their day-to-day roles, while giving business leaders the means to control and govern their digital assets in full.
It would be naïve and wholly misleading to claim that all these benefits can be realized without spending a single cent. While reduced costs are an undisputable benefit of the open-source model, getting the most out of it requires a certain degree of expertise and people power. After all, all software needs maintenance, and every solution must be tailored to the unique needs of individual businesses. That includes low-code development platforms (LCDPs).
Taking out a support contract for open-source software might not be necessary for everyone, but in this article, we’ll explore some compelling use cases to help you make a more informed decision.