Posts

How Can You Improve Patient Satisfaction?

/0 Comments/in /by

One of the most crucial aspects of the healthcare provision process is improving patient satisfaction. Improving patient satisfaction has many benefits that healthcare institutions and organizations should take advantage of, such as increased patient retention rates, efficient healthcare provision processes, better clinical health outcomes, and much more.

Recent studies have shown that the loss of a patient due to dissatisfaction can cost a healthcare firm or organization up to $200,000 in lost revenue. Therefore, healthcare firms need to find innovative and productive methods to improve patient satisfaction. Read more

What Are Healthcare Consulting Services And Solutions?

/0 Comments/in /by

Healthcare consulting is defined as the utilization of advisory and consulting individuals or organizational bodies to navigate day-to-day issues and concerns during the healthcare provision process, such as increasing patient load and administrative organizational documentation.

According to McKinsey, technology-driven healthcare innovation has the power to improve patient understanding and enable the delivery of accurate and efficient healthcare provision to create an annual value of up to $410 billion by the year 2025.

However, healthcare consulting services and solutions can help healthcare institutions develop and implement digital healthcare systems, optimize and automate various business processes, improve digital healthcare provision and patient experiences in the long run. Read more

What Is The Best CRM For Small Businesses?

/0 Comments/in /by

One of the biggest advantages small businesses have over larger businesses with more resources and capital is interacting with each customer personally. However, keeping track of historical customer interactions and consumer behavior manually can be time-consuming and tedious.

CRM software can help small businesses collect, categorize, and monitor customer data extremely organized and efficient. 50% of businesses with less than ten employees use CRM software solutions to manage and develop customer relationships.

Read more

What is a Good CRM Strategy?

/0 Comments/in /by

In recent years, contemporary businesses have shifted their focus from ‘mere transactions’ to ‘lifelong relationships’. That’s why the real assets of successful businesses are winning CRM strategies that break the mould. 

A good CRM strategy is one that perfectly aligns business goals with customer expectations to create lifetime value for both. It entails all activities & efforts your business must take to acquire and retain customers through active engagement.

Read more

How Many Steps Are In A Business Plan?

/0 Comments/in /by

A business plan is defined as a comprehensive document that contains and describes the operational and financial goals and objectives. A business plan can be described as the roadmap to help a company plan and track future organizational success. Studies show that businesses with a formal business plan have a 30% greater chance of growth in sales.

Read more

How Can Manufacturers Safely Ramp Up Global Operations?

/1 Comment/in /by

The COVID-19 pandemic has significantly affected the operations of manufacturers all across the world in almost every sector. This global crisis caused different production manufacturers to either completely shut down their operations. Or pivot to producing pandemic-specific goods such as face masks, personal protective equipment or other medical products or devices.

As the pandemic progresses, there are still many challenges and roadblocks that continue to limit manufacturers’ operations globally. However, there are several ways that manufacturers can accelerate and ramp up their global production without compromising safety. Read more

What Does Closing Mean In Sales?

/1 Comment/in /by

Nothing is more important than revenue to a business. Active profit generation builds a stronger organization, employs and maintains a workforce and helps improve the product through research investment. However, the secret code to closing sales deals, the one activity that generates this profit, is still a mystery to many salesmen.

Closing a sale is considered to be the most important step of the overall sales process. A sale is closed when both the buyer and the seller of a product or service agree to the particular business transaction conditions. However, studies have shown that 36% of salespeople felt that closing a sale was the most challenging part of the sales process. Nonetheless, your business can use numerous strategies and tactics to close a sales transaction successfully. Read more

How Do You Engage a Customer?

/1 Comment/in /by

Every successful business owner should know that the key ingredient to an organization’s growth and survival is customer engagement. Studies have shown that fully engaged customers represent a 23% increase in share value in terms of profitability, revenue, and growth of relationships.

Customer engagement is any interaction between a consumer and an organization while using a variety of different channels. Therefore, it is vital to engage with your current and prospective customers efficiently.

To engage a customer, you must have a detailed and comprehensive customer engagement strategy and plan. A customer engagement strategy can help foster organizational growth and encourage customer loyalty. Read more

What are Battle Cards?

/0 Comments/in /by

With the surge of globalization and increasing competition in all industries, the sales sector is no less than a battlefield. Creating leads and closing deals is more challenging than ever. Salespeople hence need a systematic, scientific approach towards sales pitches.

Sales battle cards are a particular type of internal organizational documents that provide the sales agents with the information they need to close sales. They are a concise compilation of high-value data and information that can help your company’s sales and marketing representatives understand competing products and services. Studies show that 89.5% of consumers want an assisted purchase experience and usually conduct their research before making purchasing decisions.

Read more

How do you create a Sales Strategy?

/0 Comments/in /by

An effective sales strategy is the trap you lay down to capture sales that propel your business forward. Sure, execution is important, but there is nothing more unproductive than a wishful action without a plan. This is why over 50% of all successful sales team devise a 12-month view of their plans while 10% map out plans for the coming three years. Therefore, putting sales strategies in place before executing sales plans is crucial if you want to have successful returns.

You can create a sales strategy by studying your position in the market, your human resource, and your client needs. This allows you to capitalise on your strengths by focusing on selling your best-performing products. CRM software can aid sales strategy formulation by facilitating data-driven decisions, accurate sales forecasts, and building good customer relationships. Read more