With the rise of urbanization and evolution, comes the concept of digital transformation. Technology has been a leading element for most transformational activities and ideas that take birth. Over the past few decades, we have witnessed technological advancements being the focal point of every infrastructural development, thus, making the existence of smart cities possible. Read more
When you have finally decided to transform your business with the latest emerging technologies, the next question arises as to who would lead this project. Digital transformation can dynamically switch the way your business functions, but it only yields results if executed successfully.
In a fully-functional environment, implementing digital technologies and infrastructure requires strong brainstorming and requirements analysis. While your IT department or IT consultants might not understand your business, your internal teams might not have the technical expertise to do so. In a situation like this, you need someone who can not only understand the business requirements but also look for the right digital transformation consulting and find the best IT solutions for your organization. Read more
While digital transformation is disrupting every sector of the global economy, governance is no longer left out. Digital governments are taking over conventional institutions and practices that, making them easier for citizens. As smart cities begin to prevail, the concept of smart government has also found massive importance in the current scenario.
According to Wikipedia, e-government is the use of technological communications devices, such as computers and the internet to provide public services to citizens and other persons in a country or region. In Layman’s terms, it is the combination of technological infrastructure and services with the existing ones to accelerate the processes and services that are carried out within the government bodies. Read more
Imagine a simple scenario. Your client approves the process and timeline for a particular project. Your team is halfway through the project, and suddenly the client has some change in plans! All your efforts go in vain, and you need to start from scratch. A massive blow, isn’t it?
But when it comes to software development, Rapid Application Development (RAD) comes to the rescue. Often the changing business demands and fluctuating market structure enforces to make changes in the architecture of the software. Let’s see how development models that are more effective and flexible like RAD come in handy. Read more
Typically, customer service is a vital metric to be considered while establishing a sustainable brand presence in any industry. About 32% of loyal customers might abandon your brand after one bad experience. But this figure becomes even more volatile when it comes to the healthcare industry. While considering patient care, there are various hospitality factors that add up to the overall customer experience. Thus, healthcare professionals need to focus on strong customer relationship management to bolster their business and highlight their brand. Read more
As the name itself reveals, smart ‘connected’ schools make use of advanced equipment and smart technologies and are very much different than the traditional schools. Today’s teaching and learning patterns have been completely flipped from what it used to be a few years ago. It’s not “Progressing through Learning” anymore; it’s more inclined towards “Learning through Progressing.” And that is why students require a learning environment that is more interactive and smart schools are here to provide them with every resource they need. Read more
As soon as we bring the term ‘finance’ into the frame, the backdrop depicts professionalism, trust, and credibility at its best. Any business in financial services relies on the pillars of integrity and customer trust. There exists a very delicate and yet, an integral relationship between financial service providers and clients. All of these factors make up for the need and significance of digital transformation in the financial services industry. That’s when a CRM is launched into the picture.
Similar to any other industry, CRM stands for Customer Relationship Management in finance as well. Owing to its extreme necessity in the financial services industry and the huge potential in CRM, it becomes a dire need for digital transformation in banking and other financial establishments. Read more
The irony of the uncertainty posed by the pandemic is such that, today’s business decisions determine tomorrow’s fate. Digital business transformation is evidently imperative, owing to the changing horizon of the technology-business relationship. Most businesses readily acknowledge the importance of digital transformation, but many of them are still caught up in the arena of late adoption. The cacophony of outdated processes and legacy IT systems seems too loud for them to switch the scale to high-end digital sovereignty.
At Planet Crust, we observed this trend and hence brought up this step-by-step process that can help you jump-start a digital transformation strategy right away: Read more
If something unconventional tries to change the way you do business, apprehension arises as clear as day. Digital business transformation is a revolutionary concept that is looked upon with the same hesitation. Digital brings in disruption, and often it appears to be more expensive as compared to traditional practices.
But the bird’s eye view reveals a different scenario. Technology is an essential enabler. It no longer remains the hurdle in the race. Technology is providing great opportunities for businesses to expand and grow beyond any limitations.
To decide whether you need digital business transformation, let’s find out what it actually means.
Yes, but only if the digital transformation strategy is realistic and adequately planned. A digital transformation is not just about an IT system upgrade or greenfield implementation.
Firstly, it involves examining all the data resources and processes in an organisation. So, it would help if you saw how these two categories interact. Secondly, you must define how the interactions can be optimised or even re-imagined. And thirdly, you need to determine how you can digitise the results. Read more
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